We will be delighted to help you with your client service questions.

Contacting City Financial
There are a number of different ways of contacting us, all of which aim to provide you with the most efficient service possible.


By phone or e-mail
City Financial has dedicated teams to offer comprehensive support to Independent Financial Advisers, Institutional Investors and Discretionary Managers. They are available between 9 am and 5:30 pm Monday to Friday.

Our experienced Customer Services Team are also available from 9 am to 5:30 pm Monday to Friday and are able to assist with enquiries concerning dealing, valuations, commission enquiries and account maintenance.

  • United Kingdom
  • Customer Services Team
    Tel: +44 345 300 2107
    Fax: +44 113 224 6001

    Our postal address
    City Financial Investment Company Limited
    PO Box 391
    DL1 9UH

  • Ireland
  • Customer Services Team
    Tel: +353 1434 5142
    Fax: +353 1434 5225

    Our postal address
    City Financial Global Strategies plc
    c/o Northern Trust International Fund Administration Services (Ireland) Limited
    Georges Court
    54 - 62 Townsend Street
    Dublin 2

  • Institutional Investors, Discretionary Managers and Independent Financial Advisers please contact
  • Dan Lincoln
    + 44 (0)20 7451 9605